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Order $300+ to enjoy FREE delivery!

JULY 2020 UPDATE: Order $150+ to enjoy FREE delivery!

 

 

DELIVERY INFO

We use temperature-controlled transportation to ensure your wine remains in a stable condition throughout the delivery process.

In fact, we ensure a cold chain right from the cellar door to your door, so rest assured that we have looked after that delicious bottle of AMARONE since it left its home in Veneto to make its way to its new home with you in Singapore!

For orders below $150 we charge a flat $15 fee and your wine will be delivered by professional cold couriers.

  

DELIVERY DAY

We currently offer weekday deliveries (Monday to Friday). We will do our best to accommodate your delivery day/time request but if the wines are not available at our office coldroom please expect a 2-3 day delay.

2020 UPDATE: Now offering WEEKEND deliveries too!

  

WHY THE DELAY?

As a small business, with a wide portfolio of wines, our inventory management can be a challenge. We store our full collection of artisan wines at a temperature-controlled warehouse facility and manage the stock for packing and delivery on a weekly basis. The warehouse has a cut-off time to pull out wine, which we are subject to for re-stocking. 

Where possible we will offer a faster delivery.

Check on availability of stock for an urgent delivery by emailing us at info@onceuponavine.sg or message us at +65 8322 5042.

  

DELIVERY TIME

Our cold courier in Singapore offers 2 time-slots for delivery:

  • PM (2pm – 6pm)
  • EVE (7pm – 10pm)

2020 UPDATE for weekend delivery:

  • Sat/Sun (12pm – 4pm)
  • Sat/Sun (3pm – 6pm)

 

We will do our best to accommodate specific delivery requests.

If you need delivery outside of these standard time-slots please select the “special request” option at checkout and add a note.

You can also get in touch directly to confirm alternative options. Email us at info@onceuponavine.sg or message us at +65 8322 5042.

 

NB: Full payment is due before your order can be delivered, except for approved trade accounts.